Yearly Archives: 2014

Completion of NLWA Postcode Survey

 

Enventure Research’s survey of visitors to each of the nine Household Waste and Recycling Centres (HWRCs) in North London has now been completed.

Working on behalf of the North London Waste Authority (NLWA) and its constituent authorities (the London Boroughs of Barnet, Camden, Enfield, Hackney, Haringey, Islington and Waltham Forest), Enventure Research’s experienced survey staff recorded the postcodes of all visitors delivering waste to each HWRC on specified dates.  Surveying took place on both weekdays and weekends, with staff accurately recording the date and time of each visit on handheld computer aided personal interviewing (CAPI) devices and providing daily updates on survey progress.

During the survey, over 19,000 postcodes were collected across the nine sites.  Upon fieldwork completion, Enventure Research delivered the findings to NLWA, showing postcode data collected from each HWRC with a breakdown on numbers and percentages of users from each Borough.

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Raising Patient Awareness of the Standards for Dental Professionals

The General Dental Council (GDC) has appointed Enventure Research to deliver a programme of research targeting patients and dental professionals to explore how patients’ awareness of the standards it sets for dental professionals can be raised.  These standards issue guidance on conduct, performance and practice to registered dentists and other dental care professionals (DCPs).  Previous research has indicated that awareness of the standards amongst patients and the public is very low.  The GDC recognises that patient understanding of the existence of these standards and what they involve is important for ensuring that high quality dental treatment is provided, as this will increase awareness of what patients can expect from their dental professionals.
Enventure Research has previously undertaken various pieces of research on behalf of the GDC with both patients / the public and GDC registrants, much of which has focused on awareness and understanding of the GDC’s standards for dental professionals.  The current research will explore what information patients want and need to know about treatment, find out how patients would like to receive information about dental standards and understand what information GDC registrants think patients need to know about their treatment.

A mixed quantitative and qualitative approach will be taken to the research.  The research programme will include two online surveys (one targeted at patients and the public and one targeted at GDC registrants) and two sets of focus groups (four groups with patients and the public and four groups with GDC registrants) following the online surveys to gather more in-depth information about participants’ attitudes, behaviours and experiences.

End of Recycling Engagement Campaign with St Albans Residents

The recycling engagement campaign recently commissioned by St Albans City and District Council has now drawn to a close.  The door-to-door engagement campaign targeted 20,000 properties in areas of low recycling participation.  During the five-week project (taking place in October and November 2014), a team of eight Recycling Promoters, overseen by a Project Co-ordinator, approached all 20,000 households, making successful contact with 7,016 residents – a 35% contact rate.
During the doorstep conversation, Enventure Research’s experienced Recycling Promoters aimed to gain an insight into residents’ attitudes and behaviours surrounding recycling with the use of a specifically designed short questionnaire, administered via a computer aided personal interviewing (CAPI) device.  Recycling Promoters also aimed to encourage residents to recycle as much as possible, with emphasis on recycling the correct materials and reducing contamination, and on recycling food waste.  In addition to those spoken to on the doorstep, a further 361 residents participated in an online survey, which was promoted via a leaflet pushed through doors by the doorstepping team.
The survey results were presented to the Council in a comprehensive research report, which outlined key findings and recommendations.  Overall, the response to the doorstepping campaign was very positive, and it was clear that residents were enthusiastic about recycling.  The findings indicated however that further work needs to be carried out in promoting the food waste scheme to residents to ensure that this type of waste of recycled as much as possible.

Evaluating the Christmas Campaign in Manchester

Manchester City Council, in conjunction with Marketing Manchester, has awarded a contract to Enventure Research to undertake an evaluation of the Christmas campaign in Manchester.  The research will seek to understand how the Christmas campaign influences people to choose to visit Manchester during the run-up to Christmas, the impact of various events taking place in the city centre, visitor satisfaction in the run-up to Christmas and the subsequent economic impact of the Christmas campaign, and the boost it provides to the local economy.
The research will build on work commissioned for Christmas in previous years and will take the form of on-street surveying of at least 800 visitors at key city centre locations.  The fieldwork will take place over a three-week period in December 2014.  Upon fieldwork completion, Enventure Research will produce a full report on the data which includes comparisons with previous years.

Completion of Leicester Bowel Cancer Screening Research

Enventure Research has recently completed a programme of qualitative research with residents of Leicester City Council focusing on attitudes and views in relation to the National Bowel Cancer Screening Programme.  Bowel cancer is a significant issues for Leicester, with the area recording statistically lower one-year survival rates compared to the regional and England averages.  The area also records the lowest uptake rate of bowel cancer screening kits in the East Midlands.
Additionally, Leicester has a high level of deprivation compared to the country as a whole.  It is logical therefore to suggest that these factors may be influencing the low level of uptake of the screening kits across the Leicester City area, and consequently the research targeted individuals from South Asian and disadvantaged / deprived communities.
Enventure Research’s experienced researchers conducted a series of six focus groups and eight in-depth telephone interviews with Leicester City Council residents aged 60-74 years old from the target groups of South Asian and disadvantaged / deprived communities.  All participants were previous or potential users of the National Bowel Cancer Screening programme.  Focus group and interview participants were split by gender and ethnicity.
The research examined awareness of bowel cancer and the National Screening Programme, exploring the reasons for and potential barriers to using the bowel cancer screening kits.  Upon completion of the qualitative research, the data collected during the focus groups and telephone interviews was analysed to identify common attitudes and views about bowel cancer screening, communication of health promotion information and ideas about ways to increase awareness about bowel cancer.  These key themes were grouped and collated into a comprehensive research report, which will be used by the Council to help inform its approach to improving uptake of the National Screening Programme, therefore improving life expectancy and helping to reduce health inequalities amongst Leicester residents.

Shaping the Future of the NHS – A Call to Action Survey

Enventure Research has been commissioned to conduct an analysis of the Call to Action Survey results on behalf of the West and South Yorkshire and Bassetlaw Commissioning and Support Unit (WSYBCSU). One consequence of the aging population is that greater demands are being placed on health services, meaning that the NHS is facing a shortfall in funding over the next few years.  The Call to Action Survey will aim to gather
information about how people think that the NHS should spend money wisely and best manage its resources.

 

Members of the public and patients within the remit of the WSYBCSU (including NHS Leeds North, NHS Leeds South and East and NHS Leeds West Clinical Commissioning Groups) will be asked for their views about how the NHS could be made more affordable whilst still maintaining core services.  Respondents will be asked to offer their opinions about what they feel is important in terms of local health services.  The survey will be made available online and in paper format.

 

Enventure Research’s expertise will be utilised to analyse the survey data and write an independent report of the findings.

 

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Hackney Council Estates Inventories Survey

As part of a package of projects to increase recycling and reduce residual waste from all properties within Hackney, Enventure Research has been commissioned by the London Borough of Hackney Council to undertake thorough inventories of estates with Hackney Homes housing stock.  The aim of the estate inventories is to ensure that the waste and recycling collection infrastructure is appropriate and meets the needs of the individuals in each housing estate, which will in turn result in higher levels of recycling and a reduction in residual waste and contamination.

In partnership with Hackney Council, Enventure Research will develop a suitable inventory assessment form to record access, bin locations, block details, waste chutes, litter and recycling bins and communications and publicity materials.  The estates survey team will complete assessments on site at 283 Hackney Homes estates, which constitutes approximately 20,000 properties in 1,355 blocks.  Information recorded on site will then be electronically entered and sent to the Enventure Research office for processing and quality checking.

The estates inventories will commence in November 2014.  Key findings will be provided to Hackney Council upon completion, along with completed inventories and annotates maps for each estate site.
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Hackney Council Estates Inventories Survey

As part of a package of projects to increase recycling and reduce residual waste from all properties within Hackney, Enventure Research has been commissioned by the London Borough of Hackney Council to undertake thorough inventories of estates with Hackney Homes housing stock.  The aim of the estate inventories is to ensure that the waste and recycling collection infrastructure is appropriate and meets the needs of the individuals in each housing estate, which will in turn result in higher levels of recycling and a reduction in residual waste and contamination.
In partnership with Hackney Council, Enventure Research will develop a suitable inventory assessment form to record access, bin locations, block details, waste chutes, litter and recycling bins and communications and publicity materials.  The estates survey team will complete assessments on site at 283 Hackney Homes estates, which constitutes approximately 20,000 properties in 1,355 blocks.  Information recorded on site will then be electronically entered and sent to the Enventure Research office for processing and quality checking.

The estates inventories will commence in November 2014.  Key findings will be provided to Hackney Council upon completion, along with completed inventories and annotates maps for each estate site.

‘Metal Matters’ Doorstepping Campaign Draws to a Close

 

Enventure Research has successful completed the doorstepping campaign commissioned on behalf of Viridor Laing Greater Manchester (VLGM) aimed at promoting the ‘Metal Matters’ recycling communication campaign.  Metal Matters aims to increase metal capture rates in the comingled bins at the kerbside by promoting all metal items that can be recycled.  This was the first Metal Matters campaign which has incorporated a doorstepping element to reinforce the messages of the campaign.
A full time team of six trained Recycling Promoters, including two Team Leaders, visited 16,000 properties in low performing areas in the districts of Trafford, Stockport, Manchester and Rochdale.  The engagement team were tasked with reinforcing the message of the Metal Matters campaign, testing recall of the Metal Matters leaflet, ensuring that residents were aware of all metals that could be recycled, encouraging recycling participation, answering resident queries and providing useful information, and taking requests for new or replacement food waste caddies.

To aid conversation with residents, the team administered a short questionnaire with residents which was designed to act as a conversational script to stimulate discussion and record key information.  The questionnaire was administered via a tablet computer, allowing real-time data analysis, quality control checks and performance checks to be conducted daily.<
In total, 4,075 residents were engaged during the doorstepping campaign and 1,064 placed orders for new or replacement recycling containers.
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Deliberative Workshops on Behalf of Tower Hamlets Council and CCG

Enventure Research has recently been appointed to deliver two extended deliberative workshops on behalf of the London Borough of Tower Hamlets Council, as part of the development of its new 2015-19 Community Plan.  The Plan was last refreshed in 2011, and since this time there have been significant legislative, financial and organisational changes within local government, health and other partners.  This year also marks the start of a new Mayoral term, with a re-elected Mayor with a borough-wide mandate.

The emphasis of both workshops will be on developing an informed debate with members of the public about the savings agenda, exploring possible approaches and challenges to implementing the expected budget reductions and identifying what local people think is important for the borough.

In addition, to the two deliberative workshops, Enventure Research will also deliver a third workshop on behalf of the Tower Hamlets Clinical Commissioning Group focusing specifically on health priorities and health service commissioning.

Each workshop will be attended by approximately 50 residents of Tower Hamlets who are reflective of the demographics of the local population.  The workshops will commence in December 2014, with the third workshop taking place in January 2015.  Following completion of the three workshops Enventure Research will analyse and deliver tailored and comprehensive reporting on the findings.

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