Monthly Archives: December 2014

Completion of NLWA Postcode Survey


Enventure Research’s survey of visitors to each of the nine Household Waste and Recycling Centres (HWRCs) in North London has now been completed.

Working on behalf of the North London Waste Authority (NLWA) and its constituent authorities (the London Boroughs of Barnet, Camden, Enfield, Hackney, Haringey, Islington and Waltham Forest), Enventure Research’s experienced survey staff recorded the postcodes of all visitors delivering waste to each HWRC on specified dates.  Surveying took place on both weekdays and weekends, with staff accurately recording the date and time of each visit on handheld computer aided personal interviewing (CAPI) devices and providing daily updates on survey progress.

During the survey, over 19,000 postcodes were collected across the nine sites.  Upon fieldwork completion, Enventure Research delivered the findings to NLWA, showing postcode data collected from each HWRC with a breakdown on numbers and percentages of users from each Borough.


Raising Patient Awareness of the Standards for Dental Professionals

The General Dental Council (GDC) has appointed Enventure Research to deliver a programme of research targeting patients and dental professionals to explore how patients’ awareness of the standards it sets for dental professionals can be raised.  These standards issue guidance on conduct, performance and practice to registered dentists and other dental care professionals (DCPs).  Previous research has indicated that awareness of the standards amongst patients and the public is very low.  The GDC recognises that patient understanding of the existence of these standards and what they involve is important for ensuring that high quality dental treatment is provided, as this will increase awareness of what patients can expect from their dental professionals.
Enventure Research has previously undertaken various pieces of research on behalf of the GDC with both patients / the public and GDC registrants, much of which has focused on awareness and understanding of the GDC’s standards for dental professionals.  The current research will explore what information patients want and need to know about treatment, find out how patients would like to receive information about dental standards and understand what information GDC registrants think patients need to know about their treatment.

A mixed quantitative and qualitative approach will be taken to the research.  The research programme will include two online surveys (one targeted at patients and the public and one targeted at GDC registrants) and two sets of focus groups (four groups with patients and the public and four groups with GDC registrants) following the online surveys to gather more in-depth information about participants’ attitudes, behaviours and experiences.

End of Recycling Engagement Campaign with St Albans Residents

The recycling engagement campaign recently commissioned by St Albans City and District Council has now drawn to a close.  The door-to-door engagement campaign targeted 20,000 properties in areas of low recycling participation.  During the five-week project (taking place in October and November 2014), a team of eight Recycling Promoters, overseen by a Project Co-ordinator, approached all 20,000 households, making successful contact with 7,016 residents – a 35% contact rate.
During the doorstep conversation, Enventure Research’s experienced Recycling Promoters aimed to gain an insight into residents’ attitudes and behaviours surrounding recycling with the use of a specifically designed short questionnaire, administered via a computer aided personal interviewing (CAPI) device.  Recycling Promoters also aimed to encourage residents to recycle as much as possible, with emphasis on recycling the correct materials and reducing contamination, and on recycling food waste.  In addition to those spoken to on the doorstep, a further 361 residents participated in an online survey, which was promoted via a leaflet pushed through doors by the doorstepping team.
The survey results were presented to the Council in a comprehensive research report, which outlined key findings and recommendations.  Overall, the response to the doorstepping campaign was very positive, and it was clear that residents were enthusiastic about recycling.  The findings indicated however that further work needs to be carried out in promoting the food waste scheme to residents to ensure that this type of waste of recycled as much as possible.

Evaluating the Christmas Campaign in Manchester

Manchester City Council, in conjunction with Marketing Manchester, has awarded a contract to Enventure Research to undertake an evaluation of the Christmas campaign in Manchester.  The research will seek to understand how the Christmas campaign influences people to choose to visit Manchester during the run-up to Christmas, the impact of various events taking place in the city centre, visitor satisfaction in the run-up to Christmas and the subsequent economic impact of the Christmas campaign, and the boost it provides to the local economy.
The research will build on work commissioned for Christmas in previous years and will take the form of on-street surveying of at least 800 visitors at key city centre locations.  The fieldwork will take place over a three-week period in December 2014.  Upon fieldwork completion, Enventure Research will produce a full report on the data which includes comparisons with previous years.