Enventure Research is pleased to be working again with Manchester City Council (MCC) to undertake research with current and past clients, school pupils and parents of pupils who use Manchester Fayre, an income-generating service for the Council which provides primary and secondary schools with their school meals provision.
Manchester Fayre wishes to undertake a satisfaction survey and will be working with MCC and Enventure Research to develop tailored online and paper-based questionnaires for current and past clients, parents and children to collect useful data for analysis. The surveys will cover topics such as cost, nutrition, food quality, menu variety, relationships with area managers and the overall level of service provided by Manchester Fayre.
To provide further evidence to support service improvement, mini focus groups will be held with primary and secondary school children and parents, and in-depth telephone interviews will be held with those responsible for overseeing school meal provision.
Manchester City Council (MCC) has again commissioned Enventure Research to deliver a visitor survey at the Manchester Day Parade, which will explore perceptions of the event and its wider impact. The Manchester Day Parade is now a yearly cultural event which celebrates the creativity and diversity that is synonymous with the city. The parade features floats, inflatables and bands alongside groups and individuals representing a range of local organisations.
The Manchester Day Parade evaluation research was also carried out by Enventure Research in 2014 and 2015.
Enventure Research’s experienced team will undertake face-to-face surveys at various sampling points around Manchester with visitors attending the parade. The questionnaire, designed in partnership between MCC and Enventure Research will replicate many of the questions asked in previous years so that meaningful comparisons can be made and attitudes tracked over time.
Enventure Research is soon to begin working once again with Derby City Council (DCC) to undertake a public consultation with residents regarding the future of its future adult residential care facilities and day centres providing support and care for people who have dementia, learning disabilities and autism. The Council needs to look at alternative management and ownership arrangements, and has a duty to consult with members of the public and stakeholders who will be affected by the proposed changes, such as residents, service users and staff.
The consultation will take the form of an online and paper survey running simultaneously, aiming to gather a minimum of 800 completed questionnaires from stakeholders and the public in Derby. Paper questionnaires will be made available in each centre and the online version will be promoted on the Council’s, care homes’ and day centres’ websites. Additionally, personalised survey invitations will be issued via email to DCC’s Citizen’s Panel and options for completing the survey in an alternative language will also be available.
The consultation will provide robust information to the Council to support the decision-making process and provide feedback on the potential changes in ownership and management of the care homes and day centres, how they could be run and funded in the future, and feedback on alternative options that could bring about cost savings, whilst continuing to meet user and stakeholder needs.