Monthly Archives: June 2018

New standard of quality achieved by Enventure Research

Following an extensive audit, Enventure Research is delighted to have achieved the new standard of quality – BS EN ISO 9001:15.


Commenting on the recent achievement, Mark Robinson, Managing Director at Enventure Research, said:


“We are extremely pleased to have been accredited the new version of the quality standard ISO 9001:2015. We successfully migrated to the new standard which demonstrates our commitment to continually improving our market research services. This has only been possible with the commitment and dedication from all staff, working together for a common goal.”


Enventure Research delivering Clarion Resident Survey again this year

Following the successful delivery of last year’s Resident Survey, Clarion Housing Group recently commissioned Enventure Research to undertake the same survey this year, and fieldwork is now underway.


Clarion is the amalgamation of Affinity Sutton and Circle Housing, and so, the Resident Survey seeks to understand the views of these residents to gain valuable insight.


Enventure Research is conducting 1,000 telephone surveys with residents from Affinity Sutton, and a further 1,000 with Circle residents. The sample will be representative of Clarion residents, as Enventure are working to achieve set quotas.


The results from this year’s Resident Survey will build upon previous surveys and continue to inform Clarion on the views of their residents.

Recycling: The Weird and Wonderful

It’s the night before your recycling collection day and you’re sorting through your rubbish to make sure you’re recycling everything that you possibly can; empty toilet roll tubes, plastic bottles (with the lid off, of course), card packaging flattened down, empty baked bean tins and anything else that you are able to recycle. However, there are some people who try their luck with items obviously not meant for recycling, which is just plain rubbish (pun intended)!


UK waste management agency,, surveyed over 3,000 residents across the country about their recycling habits and asked them to confess their past recycling mistakes. Over 80% of respondents said they were confused about what to recycle at home and 99% admitted to have made a mistake with recycling in the past.


The top 10 weirdest things that survey respondents admitted to have wrongly recycled were:


1. Dead family pet
2. 10,000 flyers for a local waste collection service
3. Blow up doll
4. Car door
5. Full Christmas dinner including all the plates, table cloth, glasses, crackers and Christmas pudding
6. Lost car keys
7. 50 Where’s Wally? books
8. 3 men’s suits with the sleeves cut off and smashed wedding photo
9. Large collection of glass eyes
10. 1000 Greenpeace badges


That is quite the list! Mark Hall, from the waste management agency, said “We know that 75% of all recycling mistakes could be solved by having the information clearly visible, and anything that’s not mentioned we’d advise people to put in their general waste or take to the tip.”


At Enventure Research, we have found that doorstepping is an excellent way of communicating what can and cannot be recycled to residents and have delivered over 150 successful doorstepping campaigns. Doorstepping enables educational and promotional messages to be tailored to the individual through one-to-one contact. A doorstepping team can effectively deal with the barriers that prevent householders from recycling, whether it is a lack of recycling containers, confusion about what can be recycled, misconceptions about the service or a lack of understanding about why we should recycle.



If you are thinking about conducting a recycling campaign, such as doorstepping or any other type of recycling engagement or research, please contact us – we would be happy to help!

Kingston First Visitor Survey 2018

Enventure Research are pleased to have been commissioned by Kingston First to undertake a Visitor Survey later in the summer.


Kingston First was established in 2005 and is the Business Improvement District (BID) for Kingston upon Thames town centre, responsible for delivering a number of innovative projects that aim to improve its trading environment.


Enventure will be deploying a team of ICQS trained and experienced local interviewers to undertake face-to-face interviews with those who use and visit the town centre. Fieldwork will be carried out over a three-week period using tablets.


Enventure Research will design a ten-minute questionnaire, in conjunction with Kingston First, to gain an understanding of how visitors travel to Kingston, their reason for visiting, patterns in visiting, perceptions of the town centre, competitor destinations and potential barriers to visiting Kingston.


Following completion of the fieldwork and thorough data analysis, a comprehensive report will be delivered to Kingston First, detailing the survey findings and including any actionable conclusions and recommendations.


Kingston First will use the findings from this research to inform its business planning and develop its strategic marketing for Kingston upon Thames as a destination, prior to the next term starting in 2019.

Visitor Postcode Survey for NLWA

Enventure Research is pleased to be working with the North London Waste Authority (NLWA) again to undertake a survey of visitors to Reuse and Recycling Centres across it’s constituent authorities (the London Boroughs of Barnet, Camden, Enfield, Haringey, Islington and Waltham Forest).


The 30-second survey will be administered via tablets by Enventure’s team of trained interviewers and aims to collect over 19,000 postcodes of visitors to the Reuse and Recycling Centres over an eight week fieldwork period.


In addition to providing daily progress updates, Enventure will deliver the findings to the NLWA showing the postcode data collected from each site broken down by numbers and percentages of visitors from each borough.