Yearly Archives: 2020

Cornwall Resident Survey 2020

Following the successful delivery of several waves of the Cornwall Resident Survey since 2018, Enventure Research has been commissioned by Cornwall Council to conduct its 2020 Resident Survey. Fieldwork has begun and is due to be completed over the Christmas period.


This year’s survey is being conducted with a representative sample of 3,000 Cornwall residents via telephone interview. The questionnaire covers the same topics as previous waves of the survey to allow for comparison, such as perceptions of the Council, satisfaction with the Council and its services and questions on the local area. Additional questions on the coronavirus pandemic are also included.


A final report will be provided to Cornwall Council in PowerPoint format including tables and charts comparing this year’s results to previous survey waves, as well as national figures from the LGA’s ‘Are you being served?’ survey.

General Optical Council COVID-19 Statements Consultation Analysis and Reporting

In response to the challenges presented by the COVID-19 pandemic, the General Optical Council published a set of statements aimed at removing unnecessary regulatory barriers, clarifying certain areas of practice and providing additional guidance to optical professionals. Enventure Research was subsequently appointed to analyse and report on the findings from a consultation exploring the content and impact of the statements.


The consultation seeks the views of registrants, patients and the public, and other key stakeholders to ensure the statements remain effective and determine how they should apply in different phases of the current or any future pandemic. The survey is being hosted online by the GOC and will remain open until 7 January 2021.


Following survey closure, Enventure Research will provide comprehensive analysis and reporting on the findings, allowing the GOC to further develop its guidance and support the optical profession.


Essex County Council Care Worker Survey 2020

Essex County Council commissioned Enventure Research to undertake a survey of the care worker workforce in Essex to gain an understanding of issues relating to retention and recruitment within the sector and help develop strategies to address them, to ensure high quality social care services are provided to Essex residents. This is the second time the survey has been undertaken, with the first one carried out in autumn 2019. The survey has now concluded and Enventure Research has presented the findings from this year’s survey to the Council.

Follow up survey with Clarion residents

Enventure Research is once again working with Clarion Housing Group to deliver a telephone survey of its residents. This survey follows on from the most recent Index Survey delivered for Clarion in summer 2020 and aims to speak to as many of the same respondents as possible in order to understand how their situation may have changed over the last six months. The survey touches on a number of important topics, such as the Covid-19 pandemic and its impact on household finances and employment, as well as a range of other important measures of satisfaction.



Nominet member survey 2020

Enventure Research has been commissioned for the second year in a row to deliver the Nominet membership survey. The survey, delivered online, aims to gain insight into member attitudes towards and perceptions of Nominet and the benefits of being a member. This year’s survey will also cover questions related to the impact of the Covid-19 pandemic on businesses and what support Nominet could offer to help businesses at this time.



Urgent Care Services survey during the pandemic

NHS Wakefield Clinical Commissioning Group (CCG) plans and buys healthcare for local people. As such, Wakefield CCG wished to hear about patients’ experiences of using the urgent care services throughout the district of Wakefield.


Enventure Research was commissioned to undertake the analysis and reporting of the results from the survey carried out with patients who had accessed services at Dewsbury A&E, Pontefract UTC and Pinderfields A&E, in order to help plan services during the COVID-19 pandemic.




Wakefield’s future priorities and budget consultation

Wakefield Council has set a very clear direction when setting the council budget – it wants to ensure that residents are at the heart of everything the Council does and, therefore, it needs to understand the voice of its residents.


Wakefield Council appointed Enventure Research to undertake a comprehensive consultation with residents and businesses, using quantitative and qualitative approaches.


The consultation will explore a range of topics, including exploring what matters the most to individuals and their families, what the role of the Council should be how what are the different ways the Council should consider managing budget pressures.

Manchester’s ‘Our Town Hall’ visitor experience insight research

Manchester Town Hall Complex is one of Manchester’s greatest cultural and civic assets, which makes a significant contribution not only to the heritage but also to the identity of the City. There has been significant investment in the Central Library and the Town Hall Extension, and the City Council plans to invest in the Town Hall itself so it can continue to be an asset for the city and its people for generations to come.


In addition to restoring the building, Manchester City Council wants to create a new Visitor Experience, which will provide a new cultural service for the city. It will be a celebration of Manchester Town Hall and its people and will bring the buildings and its stories to life. It will comprise a brand new permanent exhibition.


Manchester City Council commissioned Enventure Research to carry out research with potential users to ascertain levels of interest in attending, what the audience expectations are, barriers to attending and a whole range of other elements. The research will also involve undertaking benchmarking with other similar venues.


Using GP practices during the pandemic consultation

The COVID-19 pandemic has changed the way GP practices work, using different ways to support patients to keep them safe at home. This includes using digital methods such as video and phone calls instead of face to face appointments, offering a telephone triage service and the use of online consultation in order to seek medical advice.


Enventure Research was commissioned by NHS Wakefield CCG to undertake analysis and reporting of the consultation with those using GP their practice during the pandemic, exploring what worked well and what improvements could be made in the future.