NHS Wakefield Clinical Commissioning Group (CCG) plans and buys healthcare for local people. As such, Wakefield CCG wished to hear about patients’ experiences of using the urgent care services throughout the district of Wakefield.
Enventure Research was commissioned to undertake the analysis and reporting of the results from the survey carried out with patients who had accessed services at Dewsbury A&E, Pontefract UTC and Pinderfields A&E, in order to help plan services during the COVID-19 pandemic.