Enventure Research was appointed to analyse data gathered during a survey implemented by NHS South Leeds and East CCG. The Leeds Teaching Hospitals NHS Trust was considering changing the way that maternity and neonatal services were delivered in Leeds from 2016, moving all services for birth and specialist care for babies after birth (neonatal care) to Leeds General Infirmary (LGI) and having none of these services available at St James’s University Hospital.
Both hospital sites would continue to offer antenatal outpatient appointments (before a baby is born) for hospital services that do not need an overnight stay (for example blood tests, blood pressure and baby monitoring), along with any postnatal outpatient appointments that need to be in a hospital setting, after the baby is born.
In order to understand how users of these services would view and react to these proposed changes, NHS Leeds South and East CCG designed and implemented a survey which covered the experiences of those who had recently had a baby in Leeds, including visits to hospital before, during and after the birth, in order to understand how they would view and react to these proposed changes. The survey also sought the views of those with a relationship to someone who had recently had a baby in Leeds.
The survey was administered in both paper and online format, and was completed by 453 respondents. The raw survey data was provided to Enventure Research to thoroughly analyse the data, coding all open ended results in order to accurately understand the views and attitudes of respondents. A full research report was produced, providing clear findings and recommendations arising from the research.