Enventure Research was originally commissioned in 2012 by Manchester City Council to conduct its Residents’ Perception Tracking Survey over a two year period. The authority has since then extended the contract for a further two years due to good performance by Enventure Research.
The survey has taken place every quarter with a representative sample of 1,100 Manchester residents to track their perceptions and satisfaction levels towards Manchester City Council Quotas set on age, gender, working status, ethnicity and ward ensured that the samples were representative of the Manchester population as a whole. Additional new questions covering different council services are developed by Manchester City Council and Enventure Research for each phase of the survey.
Enventure Research provides Manchester City Council with a valid and statistically reliable dataset each quarter ready for analysis.
The regular set of findings allow Manchester City Council to measure how well it and its partners are performing in the delivery of services, help improve services and will be used to inform future strategic planning.
Manchester City Council has been very satisfied with the work completed to date:
“We have been working with Enventure Research since 2012, when they delivered our resident survey. Enventure grasped the requirements of the project extremely quickly and provided an excellent sounding board for our ideas, before developing the required survey methodology. They have subsequently completed seven quarterly surveys for us, which have all been to timetable and met the required quota and quality standards we set out. We look forward to working with Enventure Research for the remainder of our current contract and beyond.” (Paul Holme, Manchester City Council)