Public Perceptions Survey – Office of the Police and Crime Commissioner for Devon and Cornwall

west york police


The Challenge
• The Office of the Police and Crime Commissioner (OPCC) for Devon and Cornwall wished to carry out a Public Perceptions Survey to understand residents’ views, perceptions and experience of the police force and subsequently commissioned Enventure Research to conduct this research


The Approach
• A 10-minute questionnaire was designed in partnership between Enventure Research and the OPCC for Devon and Cornwall covering topics such as interest in local policing, recognition of local police officers and PCSOs, awareness of tackling crime, confidence in and satisfaction with the police force and awareness of Police and Crime Commissioners
• Due to the difficulty of engaging with younger respondents via telephone, a mixed methodology approach was utilised including a telephone survey and face-to-face on-street survey
• Quotas were set on age, gender, ethnicity and county/city to ensure the sample was representative of the local population
• A total of 765 Devon and Cornwall residents were interviewed by Enventure Research’s experienced interviewing team, with interviews taking place at various times of the day so that a broad range of residents could take part


The Outcome
• Following all quality control checks, the anonymised raw data was sent to the OPCC for Devon and Cornwall so that internal analysis could be carried out to inform the future of the police force


To find out more about this, and other similar projects, please contact us – we would be happy to help!

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