Mobile Site User Testing Survey for the General Dental Council

Apr 10, 2014

 

The General Dental Council (GDC) recently commissioned
Enventure Research to undertake an online survey of its registrants to test a new mobile website.

As part of their registration with the GDC, all dental professionals agree to adhere to a set of professional standards set by the GDC which aim to protect both patients and dental professionals. A new version of these standards came into effect in September 2013.

A mobile site was been developed to allow GDC registrants to access the standards via mobile devices such as smart phones and tablets. Before launching the site, the GDC wished to test what it is like to use the site with a sample of registrants to ensure it was accessible and user friendly.

Prior to completing the survey, respondents were asked to thoroughly test the mobile site using either a smart phone or tablet device to ensure they provided useful and relevant feedback.  A large number of dental professionals took part in the mobile site user testing survey within a short timeframe, quickly providing valuable feedback to the GDC about the mobile site before launch.

Enventure Research conducted this research for the GDC within very tight timescales, providing the organisation with further useful and actionable findings.